Tuesday, November 21, 2006

Say “unleashed”, get your nose broken

Have any other NZBC readers in Auckland been suffering Xtra broadband micro-outages over the last 24 hours? Since Monday morning the ADSL light on my wireless router hasn’t remained on for longer than five minutes at a time. Websites, particularly those overseas, are accessible for precious seconds at a time, while my laptop shows the wireless network connection to be “excellent”. The Xtra help desk people have managed to contradict each other repeatedly about the cause, passing the buck to everyone from Sky Digital to the makers of cordless phones and the broadband filter. Meanwhile, the Xtra website continues to display its default disclaimer: “There are currently no major problems with the Xtra network. No outages are currently scheduled.” As fast as your line allows, they reckon, which turns out to be not very fast at all...

7 Comments:

Anonymous Anonymous said...

No, but my bloglines was down for ages, and when I went and check some of sites I feed from, there were hardly any new posts, even at Boing Boing and Treehugger. Strange.

8:48 PM  
Blogger Chris Bell said...

Yes, I noticed the same thing on Boing Boing yesterday - no new posts shown for hours, and then suddenly loads all at once... So we were presumably just seeing a cache in NZ.

8:50 PM  
Blogger darren said...

Count yourself lucky to have internet.
I have finally crossed the desert, arriving in Esperance just after 5-30pm yesterday as the town was closing for the night.
The sense of curfew was heightened by it getting dark around 7pm.
To think there were some bloody silly Liberal MPs opposing daylight saving, which now starts in December.
What use is daylight at 5-6pm!
And, see, I can slag off my own side when they deserve it.
Anyway, Esperance is a pleasant little town by the sea with fine Norfolk Pines- just like Orewa- and a similar size as well.
And it was here that many many years ago, my dad wanted to take us all to live when I was a boy , even getting information about a farm, until mum said no, because she didn't want to leave her family.
But back to the internet.
I found no working internet between Ceduna (in SA) and here.
I did find one coin operated device at one roadhouse but it wasn't working and they charge $4 for 15 minutes.
Ceduna charged $10 an hour, so the $5.50ph here is a bargain.
In Sydney and Melbourne you can get away with $2ph if you look hard and $3ph in Adelaide. I think $4ph is the going rate in Perth.
Some libraries, like the one at Port Augusta, even let you have a short spell for free, but it must be for proper research and you must (officially) book in first.
Anyway, back to typing up my story on the Foodland conference I attended last Thursday.
There was a lovely dinner afterwards, which is what you'd expect as it was organised by a major supermarket chain at the National Wine Centre.
I had the steak AND the chicken!!!

10:05 PM  
Blogger darren said...

i mean 5-6 am!!!

10:06 PM  
Anonymous Anonymous said...

as usual another person bitching about the problems they encounter without looking dor the couse. i have gone though the same thing and found that xtra's helpdesk solved the issue if you accualy sit down and work out the problem with them insted of complaining it. so call them up and make your case and let them do there job insted of moaning about it on a website and see if they can fix it

11:34 PM  
Anonymous Anonymous said...

xtra braodband total sux..
im on go large plan and downloading speed extremely slow..

5:29 PM  
Anonymous Anonymous said...

Ah yes, and yet another "anonymous" cretin/Telecom plant busy pushing their propaganda. The intelligent people posting here have been dealing with the Xtra Help Desk, anonymous, as you would know if you could read. They took almost three weeks to get to the bottom of the problem. Try learning to type in English before posting here, or crawl back under your rock. This is the real world, not telco viral marketing.

1:25 PM  

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